Data Safety & Account Management
Account & Privacy Governance

Delete Your Oblix Account

Oblix gives you complete control over your personal data. You can delete your account and permanently erase your personal information at any time directly inside the Oblix mobile app or web settings.

Self-Service In-App Deletion
Immediate Token Revocation
GDPR & CCPA Compliant
Interactive Guide

How to Delete Your Account

Follow these 4 simple steps inside your Oblix mobile application or web portal.

1

Log In to OblixActive Step

Sign in with your registered phone number / credentials.

Launch the Oblix app or website and log into your account using your verified phone number or credentials.

2

Go to Profile

Tap the Profile tab in the bottom navigation bar.

3

Open Settings

Tap on Settings from the profile menu.

4

Delete Account

Scroll down to the bottom and tap the Delete Account option.

9:41
5G

Profile

SK

Shivam Kumar

••••••9697

Trust ScoreExcellent
100OUT OF 100
3Auctions
0Sold
0Failed

ACCOUNT

Edit Profile
Settings
Tap Here
Help & Support
Home
My Bids
Sell
Profile
Transparency & Security

Data Erasure & Retention Policy

Understand what happens to your data when you request account deletion.

Erased Immediately

The following personal data and authentication identifiers are purged instantly from active databases:

  • Profile info (Name, Phone number, Email, Avatar)
  • Firebase authentication tokens & active sessions
  • Active auction bids & unsold smartphone listings
  • Personal saved preferences & search history
  • Push notification tokens & device mappings

Statutory Retention Note

Certain anonymized financial records are retained solely to comply with trade and tax regulations:

  • Completed sales invoice IDs & payment receipts (Mandatory statutory tax period)
  • Dispute resolution logs for completed transaction escrow settlements
  • Hashed hardware identifiers to prevent fraudulent account re-creation
  • Archived customer support tickets (Stripped of personal contact info)
Account Deletion is Permanent and IrreversibleOnce deleted, your account cannot be restored. You will lose all earned seller trust ratings, completed transaction history, and active platform privileges. If you register again in the future, you will start with a fresh profile.
Alternative Manual Request

Lost Access to Your Phone or App?

If you cannot log in or no longer have access to your registered mobile device, our Data Protection team can process your deletion request manually after verifying ownership.

Quick Navigation Actions

Direct links to manage your Oblix account